Terms of service
TERMS OF SERVICE
ZOIC PalaeoTech Limited (trading as ZOIC PalaeoTech)
1. OVERVIEW
This website is operated by ZOIC PalaeoTech Limited, trading as ZOIC PalaeoTech. Throughout the site, the terms “we”, “us” and “our” refer to ZOIC PalaeoTech Limited.
We offer this website, together with all information, tools and services available from it, to you on the condition that you accept these Terms of Service. By accessing or using any part of the website, or by purchasing any products from us, you agree to be bound by these Terms. If you do not agree to all of these Terms, you must not access the website or use any services.
Our online store is hosted by Shopify, which provides the e-commerce platform enabling us to offer our goods and services.
2. DEFINITIONS
- Website: our online store at https://zoicpalaeotech.co.uk
- Goods: any products supplied by us
- Services: any services provided by us
- Consumer: an individual acting for purposes wholly or mainly outside their trade or profession
- Business Customer: a customer acting in the course of business
3. ELIGIBILITY AND USE
By using this Website, you confirm that you are legally capable of entering into binding contracts. Where you purchase chemical products or pneumatic tools, you further confirm that you are at least 18 years of age. You agree that all products will be used only by individuals who are suitably trained, competent and, where necessary, appropriately supervised.
You agree not to use the Website or any Goods for any unlawful purpose, nor in any way that breaches any applicable laws or regulations. Any breach of these Terms may result in immediate suspension or termination of your access to the Website and Services.
4. PRODUCTS AND INTENDED USE
ZOIC PalaeoTech supplies specialist fossil preparation tools, equipment and associated materials intended for professional, educational and hobbyist use.
You acknowledge and agree that all Goods must be used strictly in accordance with their intended purpose. You are solely responsible for ensuring that appropriate training, supervision and safety precautions are in place prior to use, including the use of suitable personal protective equipment where required. You further accept full responsibility for ensuring that all users are competent and understand the risks associated with the Goods.
We accept no responsibility for any injury, loss or damage arising from misuse of the Goods, from use outside their intended purpose, or from failure to follow appropriate safety practices.
5. CHEMICALS AND HAZARDOUS GOODS
Where Goods include chemicals or other hazardous materials, you expressly acknowledge that such products carry inherent risks. By purchasing such Goods, you confirm that you are competent to handle, store and use them safely and in compliance with all applicable laws and regulations.
You agree that you will not use such materials in an unsafe manner, nor combine them with other substances without appropriate knowledge and precautions, nor supply them to individuals who are not legally permitted or suitably qualified to use them. You further agree to comply with all relevant transport, storage and disposal regulations.
We reserve the right to refuse or cancel any order for hazardous Goods where, in our reasonable opinion, it is necessary to do so in order to ensure compliance with legal or safety requirements.
6. ORDERS AND CONTRACT FORMATION
All orders placed through the Website are subject to acceptance by us. A legally binding contract is formed at the point at which you complete the checkout process.
We reserve the right, at our sole discretion, to refuse or cancel any order at any time, including where we suspect that an order has been placed for resale, unauthorised distribution, or any other purpose inconsistent with these Terms. We may also limit quantities or restrict orders placed using the same account, payment method or delivery details.
7. PRE-ORDERS AND MADE-TO-ORDER GOODS
Certain Goods are supplied on a pre-order basis or are manufactured to order. In such cases, production may commence following the placement of your order.
If you choose to cancel a pre-order prior to completion, we reserve the right to retain a non-refundable amount equivalent to five percent of the total order value. This sum represents a genuine contribution towards administrative, scheduling and production costs incurred.
Where Goods are custom-made, personalised or otherwise produced to your specification, your statutory right to cancel may not apply where permitted by law.
8. PRICES AND AVAILABILITY
All prices are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without liability. While we make reasonable efforts to ensure that product descriptions and pricing are accurate, errors may occur and we reserve the right to correct any such errors and to cancel orders where necessary.
9. DELIVERY AND RISK
For Consumers, risk in the Goods passes upon delivery to the address provided. For Business Customers, risk passes at the point of dispatch.
You are responsible for ensuring that delivery details are accurate and complete. We shall not be liable for delays or failures in delivery arising from incorrect information provided by you.
10. RETURNS AND REFUNDS
Returns and refunds are governed by our separate Returns Policy, which forms part of these Terms. Nothing in these Terms shall affect your statutory rights as a Consumer.
11. INTELLECTUAL PROPERTY AND PRODUCT RESTRICTIONS
All intellectual property rights in the Website, the Goods, and all associated materials, including but not limited to product designs, specifications, images, text and branding, are owned by or licensed to ZOIC PalaeoTech Limited.
You are expressly prohibited from copying, reproducing, distributing, modifying or otherwise using any part of the Goods or Website content without our prior written consent. In particular, you must not reverse engineer, dismantle, deconstruct or attempt to derive the design, construction or operation of any product.
You must not modify any Goods or use them in conjunction with non-approved components, accessories or alterations. Any such modification or use is strictly prohibited and shall be undertaken entirely at your own risk.
The resale, redistribution or commercial exploitation of any Goods is prohibited unless expressly authorised by us in writing. Any breach of this clause shall constitute a material breach of these Terms and may result in legal action.
12. USER CONTENT AND REVIEWS
Where you submit reviews or other content to us, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, reproduce, modify and publish such content in any medium. You confirm that any content submitted by you is accurate, lawful and does not infringe the rights of any third party.
We reserve the right to remove or edit any content at our discretion.
13. THIRD-PARTY SERVICES
We may engage third-party providers in connection with the operation of the Website and the provision of Goods and Services, including for payment processing, delivery, analytics and technical support. We are not responsible for the content, performance or reliability of any third-party services.
14. ACCEPTABLE USE
You agree not to misuse the Website in any way, including by attempting to interfere with its operation, introducing malicious code, or gaining unauthorised access to systems or data. You must not use the Website for any fraudulent or unlawful purpose.
We reserve the right to suspend or terminate access to the Website where we reasonably believe that these Terms have been breached.
15. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Website and all Goods are provided on an “as is” and “as available” basis. We make no representations or warranties that the Website will be uninterrupted, secure or error-free, nor that the Goods will meet any particular expectations beyond those expressly stated.
16. LIMITATION OF LIABILITY
Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any matter which cannot lawfully be excluded.
Subject to this, we shall not be liable for any indirect or consequential loss, including but not limited to loss of profits, loss of revenue, loss of data, or loss or damage to specimens, research materials or other property arising from the use of the Goods or Website.
For Business Customers, our total liability shall in all circumstances be limited to the amount paid for the Goods. For Consumers, we shall only be liable for losses that are reasonably foreseeable.
17. INDEMNITY
You agree to indemnify and hold harmless ZOIC PalaeoTech Limited from and against any claims, losses, damages or expenses arising from your misuse of the Goods, your breach of these Terms, or your failure to comply with applicable laws or regulations.
18. TERMINATION
We reserve the right to suspend or terminate your access to the Website or Services at any time where you breach these Terms. Any provisions which by their nature should survive termination shall remain in full force and effect.
19. SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be deemed severed and the remainder of the Terms shall continue in full force and effect.
20. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
21. CHANGES TO TERMS
We reserve the right to amend these Terms at any time. Any changes will take effect upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.
22. CONTACT
If you have any questions regarding these Terms, please contact us at: